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How do I reset the password to my DroneMobile account?

This content may be outdated as of February 1st, 2019. For updated support articles relating to DroneMobile, please visit


To reset your password please follow the steps below:

From the application:

  • Tap on the three bar icon located on the top left hand side.


  • Tap on Settings
  • Scroll down until 'Change Password'


  • Once you click on 'Change Password', it will bring you to our new Password page to complete the process.

From the website: 

  1. Go to the Drone Mobile page ► DroneMobile login .
  2. Click the ‘forgot your password?’
  3. Enter the email used to set up your Drone
  4. You will receive instructions on how to reset the password

*Be sure to keep the new password between 6-10 characters.*


NOTE: You may receive an error stating that the 'user information does not match'. If you can’t get the information to match, please submit a request with your account information including - email address, name, street address, and phone number. One of our representatives will be happy to assist you.

 Thank you.


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