ArticStart offers the industry standard for warranty coverage on all systems installed by an authorized dealer and/or retailer.
“Authorized Retailer” is defined by Firstech as a company who qualifies to purchase Firstech’s products directly from Firstech, LLC., or one of its approved distributors. Thus, products not sold nor installed by an “Authorized Dealer” are not covered by this warranty. This includes, but is not limited to, Firstech products sold on Amazon.com, eBay.com, Walmart.com and Newegg.com.
- For ArticStart Prime products (including 2-way remotes, 1-way remotes, and EZGO add-ons) a 1-year warranty applies.
- For ArticStart Pro products, this coverage is extended to a total of 3 years.
- Control modules (otherwise known as "brains") professionally installed by an authorized dealer and not modified by any other parties are covered by a limited lifetime warranty.
Our warranty coverage, protects consumers against defects in material workmanship by the manufacturer. Damaged products are not covered by the manufacturer's warranty.
For installation and labor warranty, please contact your installer.
For more information please reference our official warranty policy and terms by clicking on the link below.